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Registration FAQs

  • If I purchased a ticket but was unable to attend, what is the cancellation policy?
  • Cancellations, revisions or changes of any kind must have been submitted in writing to registration@thirteencelebration.org and received before February 15, 2009. Phoned-in notifications will not be accepted. There is no penalty for cancellation before the February 15, 2009 deadline. Refund requests for emergency situations only (subject to EBC approval and its sole discretion) must be submitted in writing by March 15, 2009. No refund requests will be accepted after March 15, 2009.

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